Runners Lifetime Warranty
Every sliding system we supply is engineered for smooth, reliable operation. Not just on day one, but for years of daily use. The Runners Lifetime Warranty backs that up. It’s our commitment that the sliding door gear you fit today will keep working exactly as it should, without any decline in operating quality, throughout its warranty period.
Each covered product has been precision-engineered, and proven in commercial and residential projects across the UK. That’s why we can stand behind them with confidence and why you can too, whether you’re specifying for a client or fitting on site.
If a covered product fails to perform within its warranty period, we’ll put it right. It’s that straightforward.
What’s covered?
The product ranges included in the Runners Lifetime Warranty are listed below, together with the warranty period that applies to each:
| Product Range | Warranty Period |
|---|---|
| Pivora | 10 years |
| ConcealX Single Leaf / ConcealX Double Leaf | 5 years |
| Tommaslide 100 / Tommaslide 200 / Tommaslide 300 / Tommaslide Patio | 10 years |
| Tommafold 60 / Tommafold 90 / Tommafold Interior | 10 years |
| ProSlide 18 | 2 years |
| All other product ranges (exc interior and Industrial solutions – Please contact the Runners team for more information) | 3 years |
The Runners Lifetime Guarantee covers normal use of the products in a domestic environment, for commercial environments our standard 12-month guarantee would apply. Please contact our customer service team for more information.