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Privacy Policy

Runners Sliding Systems is a trading name of Quicksharp. At Runners Sliding Systems we are committed to protecting and respecting your privacy. This policy explains how we use the personal information that we obtain from visits to the website and how we share it with third parties. We may change this policy from time to time so please check this page to keep up to date with any changes. Any questions regarding this policy and our privacy practices should be emailed to sales@runners-uk.com

How do we collect information from you?

We obtain information about you when you fill out a form on our website to request a quote or more details about our products or make a purchase on the Runners Sliding Systems website

What type of information is collected from you?

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier and title.

Contact Data includes billing address, email address and telephone numbers.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. To improve functionality and to help measure the amount of page visits and traffic sources our site receives, we use a monitoring service provided by Ruler Analytics.

Form submissions: Ruler collects the personal information of individuals who visit our website via form submissions such as name, e-mail, phone number etc. Ruler processes this data and matches it with marketing source and page journey information for marketing measurement purposes.

Inbound phone calls: Ruler captures certain inbound phone numbers from phone calls. Ruler processes this data and matches it with marketing source and page journey information for marketing measurement purposes.

What about digital marketing?

As a general rule Runners Sliding Systems will not send promotional or direct marketing material to a Runners Sliding Systems prospective contact through digital channels such as mobile phones, email and the internet, without first obtaining their consent.

Any existing customer/contact of Runners Sliding Systems will be assumed to have legitimate interest in receiving direct marketing under the ‘soft opt-in’ rule, however Runners Sliding Systems will give the clear opportunity to opt out in each message sent.

If the an individual puts forward an objection, digital marketing related processing of their personal data will cease immediately and their details will be kept on a suppression list with a record of their opt-out decision, rather than being completely deleted. It should be noted that where digital marketing is carried out in a ‘business to business’ context, there is no legal requirement to obtain an indication of Consent to carry out digital marketing to individuals provided that they are given the opportunity to opt-out. To opt-out of marketing via email, simply click on unsubscribe in our newsletter or email sales@runners-sales.com with your request.

Who has access to your information?

Runners Sliding Systems will not sell or rent your information to third parties. Runners Sliding Systems will not share your information with third parties for marketing purposes.

Profiling & Automated Decision Making

The data monitoring software on the Runners Sliding Systems is only used for the purpose of analyzing marketing spend ROI.

Runners Sliding Systems will only engage in profiling and automated decision-making where it is necessary to enter into, or to perform, a contract with the data subject or where it is authorised by law. Where a Runners Sliding Systems service/entity utilises profiling and automated decision-making, this will be disclosed to the relevant data subjects. In such cases the data subject will be given the opportunity to:

  • • Express their point of view.
  • • Obtain an explanation for the automated decision.
  • • Review the logic used by the automated system.
  • • Supplement the automated system with additional data.
  • • Have a human carry out a review of the automated decision.
  • • Contest the automated decision.
  • • Object to the automated decision-making being carried out.

Each Runners Sliding Systems service/entity will also ensure that all profiling and automated decision-making relating to a data subject is based on accurate data.

Use of ‘cookies’

Runners Sliding Systems uses cookies, small pieces of information that are stored on your hard drive to allow the website to recognise when you visit. They collect statistical data about your browsing behaviour, this helps us improve our site. It is possible to switch off cookies by setting your browser preferences.

Links to other websites

Our website may contain links to other websites run by other organisations. Our privacy policy only applies to the Runners Sliding Systems website.

How long will you use my information for?

We only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting and reporting requirements.

Your rights with regards to your personal data

By law you have the right to;

Request access to your personal information

Request correction of the data we hold about you

Request erasure of your information

Object to us processing your data, this could be for direct marketing purposes

Request the transfer of your data to another party

No fee to access your personal information

There is no fee to access your personal information. However we may charge a reasonable fee if your request is excessive.

Security

When you provide us with your personal information, we take steps to ensure it’s treated securely. Any non-sensitive information such as your email are stored on our systems, make our best efforts to keep your information securely stored.

If you are interested in our high quality sliding door hardware, folding door systems and accessories email us or call us today on 01280 822288